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How long takes the shipping?
How long takes the shipping?
We ship worldwide. We try to process all orders are 24 hours but it can take up to max. 3 days. The delivery time depends on your country. On average, the expected delivery time is 7-10 business days.
See more information in our shipping policy.
How much are the shipping costs?
How much are the shipping costs?
Shipping is free worldwide on orders over 50€!
For orders below 50€ a flat shipping fee of 4.95€ applies.
In a few countries, the shipping fee may vary slightly. You’ll see the exact amount at the checkout.
How to return an item if I don't like it?
How to return an item if I don't like it?
Simply contact our support team, and we’ll provide you with the return instructions. Once we receive the item back, you’ll get a full refund.
Please make sure the product is unused and in its original packaging.
See our return policy for more information.
Who bears the return costs?
Who bears the return costs?
We cover the return shipping costs for most countries!
The eligibility for free returns depends on your location, but in most cases, we pay the return shipping fees.
If you’re not completely satisfied with your purchase, simply contact our support team, and we’ll guide you through the process.
Can I still change or cancel my order?
Can I still change or cancel my order?
You can change or cancel your order as long as it hasn’t been processed or shipped.
Please contact our support team as soon as possible, and we’ll do our best to assist you!
How can I track my order?
How can I track my order?
Simply enter your tracking number from the shipping confirmation email on our Track Order page to see the latest updates of your package.
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We are happy to help you! We try to process all requests within 48 hours.